Ancientshine International orders
Note: International customers please contact our customer care number or chat with our executives before you place orders, currently we deliver to 200 countries and more, for other countries contact our customer care number-+919489622995
Terms and Conditions for Handmade Cosmetic Products from India
1. Acceptance of Terms
By accessing or using the website, placing an order, or purchasing handmade cosmetic products from India, you agree to comply with and be bound by these Terms and Conditions.
2. Product Information
a. Handmade Nature: Our cosmetic products are handmade with care, and there may be slight variations in colour, texture, or scent, which are inherent in handmade items.
b. Ingredients: All ingredients used in our products are listed on the product page. Please review the ingredients to ensure they do not cause any allergies or adverse reactions.
3. Orders and Payment
a. Order Placement: By placing an order, you confirm that all details provided are accurate and complete.
b. Payment: We accept payment through secure online methods. Payment information is encrypted, and we do not store any credit card information.
c. Order Confirmation: An order confirmation will be sent to your email address upon successful payment.
4. Shipping and Delivery
a. Shipping Destinations: We ship our handmade cosmetic products worldwide. However, please check if there are any restrictions or additional customs duties in your country before placing an order.
b. Shipping Times: Delivery times may vary based on your location. We strive to dispatch orders promptly, but we cannot guarantee specific delivery dates.
c. Shipping Charges: Shipping charges are calculated at checkout and are based on the weight and destination of the order.
5. Returns and Refunds
a. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 1 day of receiving the order. We may require photographic evidence to process a refund or replacement.
b. Returns: We accept returns within 3 days of delivery, provided the product is unused and in its original packaging. Return shipping costs are the responsibility of the customer.
c. Refunds: Refunds will be processed within 5 days of receiving returned items.
d. There is a Separate Page is Returns and Refunds for more information
6. Intellectual Property
a. Trademarks and Copyrights: All content on our website, including text, images, and logos, is the property of our company and is protected by intellectual property laws.
7. Privacy Policy
a. Data Collection: We collect and process personal information following our Privacy Policy. By using our website or purchasing products, you consent to the collection and use of your data.
8. Governing Law
a. Jurisdiction: These Terms and Conditions are governed by the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India.
9. Amendments
a. Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website.
By proceeding with a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions, please contact us before placing an order.